Delete Your Wizer Account
You can permanently delete your Wizer account and associated data at any time. This page explains how to request deletion and what happens to your data.
Delete in the Wizer app
- Open the app and sign in.
- Go to Account Management (Profile → Account Management).
- Select Delete Account.
- Confirm. Your account and associated data are permanently deleted.
Request deletion by email
If you’ve uninstalled the app or can’t access it, email us from the email address on your Wizer account. We’ll verify ownership and process your request.
Email: wecare@wizer.pro
Subject line: Delete my account
What data is deleted
When your account is deleted, we permanently remove your account and associated data, including:
- Profile & login details
- Skills & licenses
- Gigs you posted
- Orders
- Chat messages
- Ratings & reviews
- Payment references tied to your account
What data is retained
We may retain certain information after account deletion where we’re legally required or have a legitimate need — for example, transaction and payment records we must keep for financial, tax, and fraud-prevention / regulatory compliance. Retained records are limited to what’s necessary and kept only for as long as required by law.
We retain payment and transaction records for 7 years from the end of the relevant tax period, to meet UAE VAT and corporate-tax requirements. These are the only records kept after your account is deleted.Timing
Account deletion is processed immediately upon confirmation.
Deletion is permanent and irreversible; there is no recovery or grace period. The limited financial records described above are kept only for legal compliance.Questions about your data
Questions about your data or this process?
Contact: wecare@wizer.pro